How do I pay?

We securely accept the following major credit cards: MasterCard, Visa, Discover, and American Express. We also accept money transfers through PayPal.
You do not need to have an account with PayPal to make a purchase.

How do you ship my order?

Shipping is via USPS, Priority Mail, or UPS ground. We will e-mail you the confirmation number, if applicable, when your order ships.

Will you charge me sales tax?

We are required to charge 7.75% on all orders shipped within Illinois. Tax is not applied to the shipping charges.

Can I order announcements in advance?

(PRE-ORDERING)
Yes, we do recommend pre-ordering to expedite your order and to ensure timely delivery. You can pre-select your design, style and basic text. Once your information is available, you can email or phone us with your stats. Pre-ordering requires a 50% non-refundable deposit.

How long will my order take?

Paper products IE: stationery and make your own invitations, ship within 24 hours via UPS Ground. Custom invitations and announcements take 1-2 weeks, with some exceptions. If you need something sooner, please call us. We are willing to do whatever it takes.

Can I get the envelopes sent out to me first?

Yes, if you would like to get a head start on addressing the envelopes, just call or email your request. Regular shipping rates apply.

Can I get samples of your paper items?

Yes, you can! Our samples range from $3-$6, which includes the shipping and production fee.

Can I customize the verbage / size / font / color / beads / paper, etc of your products?

Yes you can! Just email us your request and we will promptly contact you to discuss your custom order.

What is your return policy?

We guarantee our work 100%!!

Beaded Items - Returns and exchanges are accepted within 30 days. Just write to us at returns.

Masterpiece Studios Products (Stationery/Letterhead/Print Your Own Products) - Items are non-refundable unless the item(s) arrives damaged.  Please contact us for more details.

Custom Cards/Invitations – We will send you a proof to review for accuracy. If we made an error in printing and it is our fault, we will reprint your order at no additional charge. It is the responsibility of our clients to check the proof carefully, and once the client signs off a refund can not be given. We will however, reprint your order at a discounted price.

Is my information kept private?

A Perfect Time is committed to ensuring your privacy. We do not under any circumstances share or sell your information.

I want to give one of your items as a gift, help!

A Perfect Time has gift certificates available in any denomination. Just email us your request, and you will be sent directions on how to immediately purchase a gift certificate for your special someone. You can choose to print your certificate or have it mailed.

I would like some help ordering wedding invitations to ensure I order everything I need in time, help!

A Perfect Time has put together a Wedding Order Checklist just for you!

Wedding Order Checklist

(you will need Adobe Acrobat Reader to view file)

I would like to know  the proper way to address and assemble my wedding invitations, help!

A Perfect Time has put together a list of Helpful Hints to Addressing and Assembling your wedding invitations.

Wedding Invitation Tips

(you will need Adobe Acrobat Reader to view file)